Thursday, March 18, 2004

Finally, the mcjob is mine

Reeling in disbelief I have been rejected, I call in to double check. Luckily breathless Bill seems to have moved on and instead I speak to a very calm sounding Rudolph who invites me to participate in a second trial. I expect most sane people would decline this offer, but at least it will give me something to write about, so I return at 8 am the next day for the second evaluation. This time the suspense is mercilly short lived; I am offered the job by noon! No contract, no conditions and no idea how much I will be paid beyond the minimum, although I later learn even this is not guaranteed.

Wednesday, March 17, 2004

Wagamama "training" day

I turn up at 8 o'clock to find all the other staff at work in the kitchen already. I get my first ticking off since apparently you are expected to arrive 10 minutes before they start paying you to change into the uniform they only half provide. Being stopped from clocking in because you are changing into uniform seems a little harsh, but as I am "training" I will not be paid anything anyway, again not a concept I am familiar with.

Since there are no customers we are cooking for ourselves initially, followed by a test in which we cook food to be scrutinised by the head chef for faults before being thrown in the bin. Part of the training involves ordering and eating food to be prepared by the team half that is cooking/waiting.

There are two executive chefs, two sous chefs, and a weird hierarchy of people that have worked in other Wagamama kitchents. I think I am about the only one at my level that speaks English, at least natively. The most common language is Portugese, as in Brazil. Are they claiming asylum or is there a skills shortage of kitchen porters?

As with all shit jobs the workers take a pride in knowing exactly how each task it done and are always happy to share this information. Not sure how the politically incorrect screaming head chefs survive, but they are in their element here, hurling abuse and humiliation at every opportunity, questioning the chastity of the ladies and the virility of the men.

During the inspections I am told that my salads are both too large and too small, which typifies the gratuitous and contradictory advice that is provided throughout the day. After 8 hours I remind the chef that my free training time has come to an end but I am told to wait another two hours before I am allowed out. Leave feeling drained after standing all day and being shouted at. No much gained apart from a free lunch and a few critiques.

Tuesday, March 16, 2004

Wagamama respond to my application

Today I got a call from a breathless "Bill" from wagamama. He has just been sent my CV by head office and is keen to interview me today or tomorrow, so I agree to go round tomorrow. He seems very nervous about interviewing although he has a list of questions he should ask as well as instructions to sell the company which he does not really manage to get round to.

Although I am possibly over-qualified he does not seem put off, but rather than just offer me the job he says I should come for a trial day on Monday, four days before it opens to check me out. Apparently they cannot pay for this "training day" but to sweeten the deal I will be let out before all the cleaning is finished. He tells me the pay is £4.80, which I guess sounds a bit better than "minimum wage". He seems a little hazy about what share of the tips I will receive, but it sounds like it will be a lot less than the punters are leaving. I am told to bring my own uniform. I was hoping that would be a perk of the job.